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Orders shipping to Northern Ireland will incur a surcharge of £5.99.
Please note that all deliveries require a signature from the customer; however if alternative arrangements or a request is made for delivery without a signature (e.g. leave in a safe place), then it is at the customer's own risk. Jurassic Bark Ltd will not accept any liability for lost or missing goods if this option has been chosen.
We recommend that all our customers download or use the DPD app to allow you to have control over the journey of your delivery. You can provide clear instructions, add a safe space, and many other features.
To further aide delivery, customers can add what3words to their DPD account so couriers know exactly where to delivery their parcels. You can find out more information here: https://what3words.com/business/logistics/dpd-how-to
Please note: DPD will only make one delivery attempt. If DPD are unable to deliver, the package may be delivered to a local pick-up shop for collection or ultimately returned to Jurassic Bark Ltd instead.
Please notify Jurassic Bark Ltd immediately if you are in any way dissatisfied with your order. Food products that have been opened cannot be returned to us due to cross-contamination.
Alternative couriers can be requested if required, for more information please contact firstname.lastname@example.org
Kong to me are the producer of hard wearing, robust toys. This is why we purchased this product. What a mistake. Our puppy managed to demolish it within weeks of having it not to mention the amount of red plastic he managed to swallow from the badly designed corner balls. Would not recommend and wish I had read some reviews before purchasing.
Hi Joanna, thank you for your feedback and I'm so sorry to hear that you are not satisfied with this product. I will be passing this information on to the supplier and hopefully this allows them to make some adjustments to the product to improve durability. Best wishes, Josh
Placed my order, the company text me to say that they didn't have enough stock of one part so I okayed them to substitute for something different. The order arrived a few days later.