We are located at:

 

jurassicbark-online.co.uk

12 St Johns Way

DOWNHAM MARKET

PE38 0QQ

Unit 3b Innovation House

Saxon Business Park

Littleport

CB6 1XX

01353 863883 

Contact us today!

If you have any queries or wish to make an appointment, please contact us:

 

01366 381505

DOWNHAM MARKET

 

01353 863883

LITTLEPORT

Or use our contact form.

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jurassicbark-online.co.uk
jurassicbark-online.co.uk

DELIVERY INFORMATION
SHIPPING AND HANDLING
Charges for delivery are not included in the stated product price - see Shipping Costs (below) for details of applicable charges. Every product on this site is delivered by our standard service to UK mainland addresses and will normally arrive within 1-3 working days. For information on shipping to the Scottish Highlands, Channel Islands, Northern Ireland, Ireland, Europe and beyond please contact us directly for current charges

SHIPPING COSTS TO MAINLAND UK (INCL. VAT)
£3.00 for orders up to £35

FREE for orders over £35.00

SHIPPING COSTS OUTSIDE OF THE MAINLAND UK (INCL. VAT)
Orders shipped to the Scottish Highlands, Channel Islands, Northern Ireland, Ireland, Europe and beyond may incur additional costs. For more information please contact our Customer Service team by email to lionel@jurassicbark-online.co.uk or by phone on 01366 381505

DELIVERY PROCESS
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Please note that all deliveries require a signature from the customer; however if alternative arrangements or a request is made for delivery without a signature (e.g. leave in a safe place), then it is at the customer's own risk. Jurassic Bark Ltd will not accept any liability for lost or missing goods if this option has been chosen.

If you are out when delivery is attempted, the courier service should leave you a card notifying you of this and will re-attempt delivery the next working day. Delivery is attemped three times before being returned to the courier depot and ultimately to Jurassic Bark Ltd.

Please notify Jurassic Bark Ltd immediately if you are in any way dissatisfied with your order.  Food products that have been opened cannot be returned to us due to cross-contamination.

DELIVERY TIMES
Subject to availability we will dispatch orders placed before 2pm on a next working day service (Bank Holidays excluded). Please allow 3-5 working days from the date of order for the consignment to reach you.

If you do not receive your goods after three delivery attempts or 5 working days, please contact us and we will trace your order.

 

DELIVERY INSTRUCTIONS
During the payment process you have an option to leave instructions for the courier to leave the package in a safe place. If you request this option then you are fully liable and responsible for the package after delivery. This includes the following:

Orders delivered to and signed for by a neighbour or friend
Orders delivered to signed for at a business address 
Orders delivered to an alternative address of your choosing

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